Frequently Asked Questions
Everything you need to know about your beauty journey with FridayCharm.
Are your beauty products authentic?
Absolutely. Every product sold on FridayCharm is sourced directly from the brands or authorized distributors to ensure 100% authenticity.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, used cosmetics cannot be returned.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you can track it through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.